Terms of Service
Effective Date: January 20, 2026
These terms govern your use of Neo Sophia services. By using our platform, you agree to these terms.
Acceptance of Terms
By accessing or using any services provided by Neo Sophia Inc. or its products (including AMAP), you agree to these Terms and Conditions. If you do not agree, please do not use our platform.
User Accounts
- Certain features require account registration.
- You must provide truthful and complete information.
- You are responsible for maintaining the security of your account information.
- Neo Sophia reserves the right to terminate accounts or restrict access at our discretion for violations of these terms.
User-Submitted Content
- You retain ownership of all media, text, and data you upload or submit ("User Content").
- By submitting content, you grant Neo Sophia a non-exclusive, worldwide license to use and process it solely to provide and improve our services.
- You represent that you have the legal rights to upload any content you share.
SMS Communications and Consent
- By calling our AMAP phone number and providing verbal consent during the call, you agree to receive SMS text messages from Neo Sophia related to our services.
- Verbal consent given during a call constitutes your agreement to receive follow-up SMS messages including screening results, resource links, and service-related information.
- Standard message and data rates may apply.
- You may opt out of SMS communications at any time by replying STOP to any message or contacting us.
- See our SMS Consent page for full details.
Data Privacy and Security
- We prioritize the confidentiality and security of your data.
- Data is encrypted, stored using secure cloud infrastructure, and never shared without your consent.
- Neo Sophia complies with relevant privacy laws and frameworks, including HIPAA where applicable.
- See our Privacy Policy for full details.
Health Disclaimer
- Our products are designed to support—not replace—clinical care.
- Neo Sophia tools are not medical devices and should not be relied upon for diagnostic or treatment decisions.
- Always consult a licensed healthcare provider for clinical assessments.
Prohibited Use
You agree not to use Neo Sophia platforms:
- For illegal or harmful purposes
- To violate any laws or intellectual property rights
- To harass, harm, or discriminate against others
- To share false, misleading, or malicious content
- To transmit malware or attempt to gain unauthorized access to our systems
Third-Party Services
- Some services may integrate with third-party platforms.
- Neo Sophia is not responsible for the privacy practices or content of third parties.
Modifications to Terms
- Neo Sophia may update this policy at any time.
- Continued use of the platform after updates means you accept the new terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at support@neosophia.com.